Refund Policy

Refund Processing & Terms

At fobaosi.com, we are committed to providing a clear and fair refund process. If a return request has been approved in accordance with our Refund & Returns Policy, your refund will be handled as outlined below.

Inspection & Authorization

All returned items are subject to inspection upon arrival at our facility. A refund will only be authorized after the item has been received and verified to be in acceptable condition, consistent with our return eligibility guidelines.

Once approved, refunds are typically initiated within 7–14 business days.

Credit Reversal Details

Approved refunds are issued strictly to the original payment method used at checkout. Depending on your financial institution or payment provider, it may take an additional 3–5 business days for the refunded amount to appear in your account after processing.

Deductions & Non-Refundable Charges

Please note the following conditions:

• Original shipping fees are non-refundable.
• If the return is not the result of our error (such as a damaged or incorrect item), return shipping costs may be deducted from the total refund amount.

Any deductions, if applicable, will be clearly communicated during the refund approval process.

Need Assistance?

For exchanges, refund status updates, or return-related questions, please contact our support team at [email protected]. We aim to respond to all refund-related inquiries within our stated support hours.