Cancel/ Change Order

Order Adjustment & Address Verification Policy

At Fobaosi, we understand that plans can change. To provide flexibility and clarity, we offer a limited window for order adjustments or cancellations before processing begins.

Order Cancellation or Modification Window

You may request to cancel or modify your order within 4 hours of placing it. During this period, our team can assist with eligible changes before the order enters processing.

To submit a request, you may:

• Use the “Contact Us” section on our website
• Submit a support request
• Email our team directly at [email protected]

Requests are reviewed as quickly as possible during our operating hours.

Important Processing Notice

Once the 4-hour adjustment window has passed, orders may already be in preparation or fulfillment. At that stage, we may be unable to accommodate cancellations or changes.

Address Verification Responsibility

Customers are responsible for ensuring that all shipping information is complete and accurate at checkout. This includes street address, unit or apartment number (if applicable), city, state, and ZIP code.

Address-Related Delivery Issues

Fobaosi is not responsible for delays, failed deliveries, or losses caused by incorrect or incomplete address information provided by the customer. Accurate address details help ensure timely delivery.

Customer Support

If you have questions regarding order adjustments or address verification, please contact our support team at [email protected].

Thank you for choosing Fobaosi. We appreciate your trust and are committed to providing clear policies and reliable service at every step of your shopping experience.